What must the Director inform the Commission and the complainant of regarding complaints?

The correct answer highlights the responsibility of the Director to inform both the Commission and the complainant about all dismissals related to complaints. This is important because providing this information ensures transparency within the complaint process. When a complaint is dismissed, it is crucial for both parties involved—the complainant and the overseeing body (the Commission)—to understand the rationale behind this decision, as it helps maintain trust in the regulatory framework and assures that any issues raised are acknowledged and addressed appropriately. Keeping complainants informed about dismissals also allows them to make informed decisions about potential further actions or to clarify any misunderstandings pertaining to the outcomes of their complaints. This transparency is a fundamental component of fair administrative processes in the regulatory environment for shorthand reporters in Texas.